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I agree to Joel Travel & Tours Terms & Condition
  • ► One way transfer service from Kuala Lumpur International Airport 1 or 2 to KL City Area or Vice Versa only
  • ► Fuel charges
  • ► Highway tolls
  • ► Personal insurance
  • ► You will receive a confirmation email and confirmation instantly after booking
  • ► If you do not receive an email from us, please check your Spam folder or notify us via email
  • ► All booking purchased are non-refundable, non-transferable, non-exchangeable and no cancellation.
  • ► Airport Pick Up: There will be a representative holding a Playcard at the Arrival Gate with your name on it. The representative will then call the driver when you have arrived
    1. ▻ The driver will only wait for 60 minutes after your flight lands. Please contact the operator should you be delayed
    2. ▻ Drop-Off Location: Hotels within Kuala Lumpur city only
  • ► Hotel Pick Up: Your preferred pick up time should be at least 4 hours before flight departs due to traffic. We will not be responsible if you miss your flight.
    1. ▻ Location: Hotels within Kuala Lumpur city only
    2. ▻ Time: Wait at lobby 15 minutes prior to the scheduled pick up time
  • Please contact +60 13 394 1974 if you can’t find the driver.
  • ► Recommended each passenger to bring one piece of luggage (maximum size: 24 inches).
  • ► Extra luggage has to be specified during the booking. Special baggage such as bicycles, surfboards, golf clubs, etc. must be specified in the special requirement box (including type, weight and size) on the reservation. The transport of these items is only allowed on specific Shuttle Services or Private Transfers. For any circumstances the weight and/or size of the baggage does not fit into the designated vehicle, it is the clients responsibility to arrange and pay for an alternative form of transportation. Cancellations and refunds will not be considered when these circumstances arise.
  • ► An additional 30% surcharge applies for arrival after 2300hrs and all midnight transfer between (2330hrs to 0630hrs)
  • ► A MYR30-50 surcharge will incured if your hotel or destination is outside of Kuala Lumpur City, to be paid directly to the driver. Amount to be confirmed by us base on the destination